Privacy Policy

1. Introduction

This privacy policy applies to https://www.westspecialfasteners.co.uk/, operated by West Special Fasteners. It explains how we collect, use, and protect your personal information.

2. Information Collection

We collect personal information such as names, email addresses, and phone numbers when you voluntarily provide it to us, for example, by filling out a contact form or subscribing to our newsletter. We may also collect technical information about your visit (like your IP address, browser type, and pages visited) through cookies and similar technologies.

3. Use of Information

The information we collect is used to:

Provide our services and respond to inquiries.
Improve our website and services.
Send marketing communications, updates, and promotional offers if you have opted in.
Cybersecurity and data safety.

4. Information Sharing and Disclosure

We do not sell or rent personal information to third parties. However, we may share information with service providers who assist us in operating our website and conducting our business. We will also comply with legal requirements when necessary to protect our rights or safety.

5. Data Protection

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure or error-free.

6. User Rights

You have the right to:

Access and receive a copy of your personal data.
Request correction or deletion of your information.
Withdraw consent for data processing (where applicable).

7. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience and analyze website traffic. You can set your browser to refuse cookies, but this may affect the functionality of the website.

8. International Data Transfers

As we operate in the United Kingdom, data collected will primarily be processed in the UK. However, it may be transferred and processed in other countries where our service providers are located.

9. Policy Changes

We may update this privacy policy from time to time. We will notify you of significant changes by posting a notice on our website or sending a direct communication.

10. Contact Information

For any questions or concerns regarding this privacy policy, please contact us at +44(0)1246291111 or email sales@westspecialfasteners.co.uk.